privacy policy

Last updated: 9/16/2026

1. Introduction

Detecting Mold LLC ("we," "us," or "our") operates [detectingmold.com] and provides mold inspection and testing services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, or contact us through our social media advertising.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name

  • Phone number

  • Email address

  • Property address or ZIP code

  • Information about your property and the issue you're experiencing

  • Any other information you choose to share with us

We may also automatically collect technical information such as IP address, browser type, device information, and pages visited, through cookies and similar technologies.

3. How We Collect It

We collect your information when you:

  • Submit a lead form through Facebook or Instagram advertising

  • Fill out a contact form on our website

  • Call, text, or email us

  • Request a quote or schedule an inspection

4. How We Use Your Information

We use your information to:

  • Contact you about your inspection request

  • Provide quotes and schedule appointments

  • Deliver inspection reports and lab results

  • Send service-related communications

  • Respond to your questions

  • Improve our services and marketing

  • Comply with legal obligations

5. Communications Consent

By submitting your information through our forms, you consent to be contacted by [Nombre legal] by telephone call, text message (SMS), and email regarding your inquiry and our services, including through automated dialing technology. Consent is not a condition of purchase. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, or opt out of emails by clicking the unsubscribe link. You may request removal from our call list by contacting us at [email] or [teléfono].

6. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Accredited laboratories that analyze the samples collected during your inspection

  • Service providers who help us operate our business, such as scheduling software, CRM platforms, and email services

  • Third parties you authorize, such as your insurance company, attorney, landlord, or real estate agent, when you request that we share your report

  • Legal authorities when required by law, subpoena, or court order

7. Advertising and Analytics

We use Meta (Facebook and Instagram) advertising tools, including the Meta Pixel and Conversions API, and may use Google Analytics. These tools collect information about your interaction with our ads and website to help us measure and improve our advertising.

You can manage your ad preferences through Meta's settings at facebook.com/adpreferences or through your browser's cookie settings.

8. Data Retention

We retain your information for as long as necessary to provide our services, maintain inspection records, comply with legal and insurance requirements, and resolve disputes. Inspection reports and related records may be retained for [X] years.

9. Your Rights

You may:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information, subject to our legal and record-keeping obligations

  • Opt out of marketing communications at any time

To exercise these rights, contact us at [email].

Florida residents may have additional rights under applicable state law.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

13. Contact Us

Detecting Mold LLC

8200 NW 41st ST, Suite 200, Doral FL 33166
info@detectingmold.com
305-488-5729